We want you to be satisfied with your order. Please check your items when they arrive and contact us if there is a problem.

Incorrect, damaged or missing items
If your order arrives damaged, is incorrect, or has a missing item, WhatsApp us at +601113001656 within 48 hours of delivery. Please include your order number, a description of the issue and clear photos of the item and packaging where relevant. We will review the information and let you know whether a replacement, refund or other resolution is available.

Food products
For food safety reasons, we generally cannot accept returns of food products that have been opened, used or stored improperly. This does not affect any rights you may have under applicable law.

Change-of-mind requests
You may request a return within [3] days of delivery if the item is unopened and in its original condition. Contact us before sending anything back.

Refund processing
Approved refunds will be issued to the original payment method where possible. Processing times may depend on your payment provider. Any delivery fees that are not refundable under applicable law will be explained when we respond to your request.

Contact us
For help with a return or refund, contact tummeefood@gmail.com or WhatsApp +601113001656 and include your order number.